Privacy policy
Last updated: July 8, 2026
Emas MAX Jewellery Sdn. Bhd. ("we", "us", "our") respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains what information we collect through the Website, how we use it, and your rights.
1. Information We Collect
We may collect the following information when you interact with our Website, such as submitting an enquiry form, contacting us via WhatsApp, or signing up for our loyalty program:
- Name and contact details (phone number, email address)
- Enquiry or message content you submit to us
- Loyalty program membership details, where applicable
- General browsing data (such as pages visited), where analytics tools are used
2. How We Use Your Information
We use the information collected for purposes including:
- Responding to your enquiries and requests
- Processing and managing your loyalty program membership and points
- Sending you updates, promotions, or offers, where you have consented to receive them
- Improving our Website, products, and customer service
3. Sharing of Information
We do not sell, rent, or trade your personal data to third parties. Your information may only be shared with trusted service providers who support our business operations (such as IT or payment systems), and only to the extent necessary, or where required by law.
4. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
5. Your Rights
Under the PDPA, you have the right to access, correct, or request deletion of your personal data held by us. To exercise these rights, please contact us using the details below.
6. Language
In accordance with Section 7(3) of the Personal Data Protection Act 2010, this Policy may be issued in both English and other languages. In the event of any conflict, the English language version shall prevail.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Emas MAX Jewellery Sdn. Bhd. (Reg. No. 202601015770 / 1677867-H)
18-01 & 20-01 Jalan Pinang 42, Taman Daya, 81100 Johor Bahru
Email: enquiry@emasmax.com.my
